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News Management

Access Level

Owner (Administrator)

Overview

Create and manage news articles for your association. You can publish articles to all members or target specific subgroups, optionally send email notifications, and attach files. If enabled, you can also create articles by sending emails to a designated mailbox.

How to Access

  1. Click Admin
  2. Select News Management
  3. Result: The News Management page opens showing all existing articles

Creating a News Article

How to Create an Article

  1. Navigate to Admin then News Management
  2. Click New News
  3. Enter a Title for the article
  4. Select your Audience:
  5. Select All Users to reach all members in your association
  6. Select a subgroup name to reach only members of that group
  7. Choose if you want to send a notification email:
  8. Select Yes to email all members in the audience
  9. Select No to skip email notification
  10. Insert an image (optional):
  11. Click the upload area under Insert Image
  12. Select and upload an image file
  13. Enter your article content in the Content field
  14. Add attachments (optional):
  15. Click the upload area under Add Attachments
  16. Select one or more files to attach
  17. Click Save
  18. Result: The article is created and immediately visible to the audience you selected. If you selected Yes for notifications, members will receive an email with the article title and content.

Fields:

  • Title (required): The article headline
  • Audience (required): Who receives this article. Choose All Users for everyone or select a specific subgroup
  • Send notification (required): Whether to email the article to your audience
  • Insert Image (optional): Add a visual to the article
  • Content (required): The full article text
  • Add Attachments (optional): Include documents, PDFs, or other files

Tips:

  • Keep titles clear and descriptive
  • Target specific subgroups when the news only affects certain members
  • Use attachments to share supporting documents
  • Send email notifications for important announcements

How to Edit an Article

  1. Navigate to Admin then News Management
  2. Find the article you want to edit
  3. Click Edit
  4. Update the title, audience, content, or attachments
  5. Click Save
  6. Result: The article is updated immediately

Note

When editing, if you upload new attachments, they replace any existing attachments

How to Delete an Article

  1. Navigate to Admin then News Management
  2. Find the article you want to delete
  3. Click Delete
  4. Confirm the deletion when prompted
  5. Result: The article is permanently removed from the news feed

Email-to-News (Optional Feature)

Your group may have Email-to-News enabled, which allows you to create news articles by sending an email to a designated mailbox.

How to Use Email-to-News

  1. On the News Management page, find the Email-to-News section (if enabled for your group)
  2. Note the mailbox address provided (e.g., mos-news@matchofficialsystem.com)
  3. Send an email to that address with:
  4. Subject: The article title
  5. Body: The article content
  6. Attachments: Any files to include with the article
  7. Result: The article is automatically created and sent to all members in your group

Tips:

  • Keep subjects concise and descriptive
  • Format your email body clearly (line breaks will be preserved)
  • Attachments should be reasonable file sizes
  • Articles created via email follow the same targeting as manual articles (applies to entire group)

Note

The senders email address must match a owner of the association. If the emails don't match, the email will be rejected.

Troubleshooting

No articles appear on the News page

Symptoms: The News page shows no articles

How to Fix:

  1. Check that you are logged in to your account
  2. Verify you have membership in at least one group or association
  3. Check with your administrator to confirm articles have been published
  4. Try refreshing the page

Common Causes:

  • No articles have been published for your association or subgroups
  • Your membership may not include access to published news

Articles I created don't appear

Symptoms: News article created but not visible to members

How to Fix:

  1. Verify the audience is set correctly:
  2. Check if you selected All Users or a subgroup
  3. Only members of the selected audience can see the article
  4. Check that the article was saved successfully (look for confirmation message)
  5. Try refreshing the news page
  6. Verify members are actually part of the audience group

Common Causes:

  • Article is targeted to wrong audience
  • Members are not subscribed to the audience subgroup
  • Article was not saved successfully

Attachments don't download

Symptoms: Clicking an attachment doesn't open or download the file

How to Fix:

  1. Refresh the page and try again
  2. Check your internet connection
  3. Verify you are logged in
  4. Try a different file if multiple attachments exist
  5. Contact your administrator if the problem continues

Common Causes:

  • The file may have been removed
  • Temporary network issue
  • File may be too large

Email notification not received

Symptoms: Members didn't receive email after publishing article

How to Fix:

  1. Check that Send notification was set to Yes when creating the article
  2. Verify members have email addresses in their profiles
  3. Check their email spam or junk folder
  4. Ask members to check their email preferences (unsubscribe setting)

Common Causes:

  • Notification was set to No instead of Yes
  • Members have opted out of email notifications
  • Email was filtered as spam