Features Overview

The Match Official System provides a complete set of tools to support match officials, administrators, and associations. It covers assessments, training, communication, reporting, and professional development.

This page gives a clear, user focused overview of what the system can do and how features vary by role.

Core Features for All Users

Personal Dashboard

Your dashboard is the first page you see after signing in. It gives you a personalised snapshot of your activity and anything that needs attention.

Includes:

• Welcome message
• Recent news and announcements
• Quick action shortcuts
• Summary charts
• Activity timeline

Learn more: Home

Profile Management

Manage your personal details and account settings in one place.

Includes:

• Update personal information and contact details
• Change password and security questions
• Update email address
• Upload or replace profile picture
• Set notification preferences
• View recent account activity

Learn more: Profile Management

Sign In and Account Access

Secure access to the system and tools to recover your account if needed.

Includes:

• Invitation based registration
• Secure sign in
• Password recovery
• Session management
• Account security controls

Learn more: Sign In
Register

News and Announcements

Stay informed with updates published by your association and subgroups.

Includes:

• Read news articles
• Download attachments
• View announcements
• Receive optional email notifications

Learn more: News

Assessments and Reviews

Assessments and Reviews: Manage Your Development

Create, submit, and track assessments and development activity over time.

Includes:

• Diary entries
• Development plans
• Assessment submission
• Reviewer feedback
• Optional browser-based voice dictation for diary, review, and assessment-feedback text, controlled by a group Owner
• Assessment status tracking
• Export assessment data

Learn more: Assessments and Reviews

Exams

Complete online exams and review your results.

Includes:

• Multiple question types
• Scoring and feedback
• Pass marks and results
• Exam retakes when permitted
• Exam history tracking

Learn more: Exams

Library and Resources

Folders

Upload, organise, and share documents using the built in file manager.

Includes:

• Upload files and create folders
• Rename and organise content
• Move files between folders
• Generate secure share links
• Download files and folders

Access Level

Folder access depends on your role:

• User Can upload to their personal folder (if enabled in group settings)
• Viewer Can view subgroup folders they are assigned to (read-only)
• Reviewer Can view subgroup folders they are assigned to (read-only)
• Files Manager Can upload, delete, and organise files in group and subgroup folders
• Owner Full administrative control of all folders

Learn more: Folders

Media

Access files and media attached throughout the system.

Includes:

• Assessment evidence
• News attachments
• Profile images
• Media downloads
• Secure share links
• Administrative clean up of unused images

Learn more: Media

File Downloads

Download files from anywhere in the system.

Includes:

• Assessment evidence and exports
• News attachments
• Library files
• Reports and data exports
• Large file handling

Learn more: File Downloads

Reporting and Analytics

Personal Reports

View reports related to your own activity and performance.

Includes:

• Activity overview
• Assessment history
• Template performance
• Exam results
• CSV export

Learn more: Reports

Administrator Features

Access Level

The following features are only available to users with specific roles such as Viewer, Reviewer, Trainer, Communications, Files Manager, or Owner.

User Management

Add and manage users within your association.

Access Level

Owner access required.

Includes:

• Add and edit users
• Reset passwords
• Delete users
• Export user lists

Learn more: User Management

Group Membership

Organise members into subgroups and assign permissions.

Access Level

Owner access required.

Includes:

• Add and remove members
• Assign permission levels
• Create and manage subgroups
• Bulk membership updates

Learn more: Membership and Roles

Group Settings

Configure how your organisation operates within the system.

Access Level

Owner access required.

Includes:

• Subgroup structure
• Theme and branding
• Calendar settings
• Quick links
• Assessment templates
• Registration controls
• AI feature access controls

Learn more: Group Settings

News Management

Create and publish news articles.

Access Level

Communications or Owner access required.

Includes:

• Create and edit news articles
• Target specific audiences
• Add attachments
• Send email notifications
• Unpublish or delete articles

Learn more: News Management

Data Management

Clean and standardise team and venue data across your group.

Access Level

Owner access required.

Includes:

• View all unique team and venue values
• Search and filter data entries
• Merge duplicate or similar values
• Standardise naming conventions
• Update all assessments with canonical values

Learn more: Data Management

Assessment Management

Oversee assessments across your group.

Access Level

Viewer, Reviewer, or Owner access required. Actions vary by role.

Includes:

• View and search all assessments
• Reassign assessments and reviewers
• Update assessment status
• Bulk actions

Learn more: Assessment Management

Exam Management

Create and manage exams and questions.

Access Level

Trainer or Owner access required.

Includes:

• Create exams
• Add and manage questions
• Set scoring and pass marks
• Assign exams to users
• Monitor attempts and results
• Manual grading
• Export results

Learn more: Exam Management

Group Reporting

Generate reports across your organisation.

Access Level

Reviewer or Owner access required.

Includes:

• Login activity analysis
• Assessment and performance metrics
• Exam analytics
• Observer engagement
• Subgroup filtering
• CSV and raw data export

Learn more: Group Reporting

AI Features

AI-assisted tools to help members, reviewers, and administrators work more efficiently. AI features are an optional add-on available on any MOS subscription.

Access Level

AI features require the AI add-on to be enabled on your subscription. Individual features are configured per group in Group Settings, with access levels set per role.

Includes:

• AI Text Rewriting - Rewrite selected text or a complete rich-text field in assessments, plans, reviews, templates, exams, news, and profiles
• Official Summary - Generate a short narrative summary of an official's recent activity and performance from their diary entries, assessments, and plans
• Review Context - Automatic AI briefing shown when writing a review, drawing on the official's recent history to give you context before you begin
• Season Review Generator - Generate a comprehensive multi-paragraph season narrative covering performance, strengths, development areas, and forward-looking priorities
• Trainer - Complete approved scenario packs or, for authorised trainers, create AI-assisted draft packs and scenarios from selected development evidence
• Exam Question Drafting - Generate private, source-grounded question drafts that require human verification before they are added to an exam

Learn more: AI Features

Billing

Manage your organisation's subscription, view invoices, and adjust your plan directly from within the system.

Access Level

Owner access required.

Includes:

• View current subscription status and next renewal date
• Add or remove user blocks and subgroup blocks
• Add the AI features add-on to the subscription
• Open the Stripe billing portal to view invoices and manage payment method
• Cancel or reactivate subscription

Learn more: Billing

Appointments

Manage the full lifecycle of official appointments — create events, assign officials, track responses, and analyse availability across your group.

Access Level

Appointer or Owner access required for administration. All members can view their own appointments and respond.

Includes:

• Create, edit, and cancel events
• Assign officials to events with role and notes
• Track appointment responses (Accepted, Declined, Pending)
• View staffing status with colour-coded badges
• Notify officials by push notification
• Auto-Appoint using depth chart rankings
• Round Templates to define required officials per grade
• Import events and appointments from OfficialsHQ or CSV
• Name and competition mappings for reliable imports
• View group-wide availability matrix by month
• Export availability to CSV
• Export personal appointment schedule as a calendar file (.ics)

Learn more: My Appointments Managing Appointments Import Auto-Appoint Availability Roles and Venues

Depth Charting

View and manage official ranking depth across grades and seasons.

Access Level

Viewing, manual ordering, and subjective score entry require Selector access. Scoring configuration, recalculation, and historical season management require Owner access.

Includes:

• Cross grade overall ranking by season
• Career progression charts and sortable season-by-season results
• Historical season recalculation with progress and retry for failed calculations
• Grade by grade tier charting
• Official score breakdown by scoring factor
• Manual ranking overrides
• Subjective scoring tools
• Tier and scoring configuration
• CSV exports for overview and grade charts

Learn more: Depth Charting Overview
Grade Depth Chart
Score Breakdown
Depth Scoring Config

Historical recalculation uses current scoring rules and diary, assessment, and plan activity settings. It preserves selector ordering and availability settings; it does not recreate past scoring settings. See Depth Charting Overview for the Career Progression and backfill steps.

Feature Availability by Role

Feature	User	Viewer	Reviewer	Trainer	Comms	Files Mgr	Appointer	Selector	Owner
Personal dashboard	✅	✅	✅	✅	✅	✅	✅	✅	✅
Profile management	✅	✅	✅	✅	✅	✅	✅	✅	✅
Assessments (own)	✅	✅	✅	✅	✅	✅	✅	✅	✅
Create assessments on others	❌	✅	❌	❌	❌	❌	❌	❌	✅
Review diary/plan entries	❌	❌	✅	❌	❌	❌	❌	❌	✅
Sit exams	✅	✅	✅	✅	✅	✅	✅	✅	✅
Manage exams	❌	❌	❌	✅	❌	❌	❌	❌	✅
View news	✅	✅	✅	✅	✅	✅	✅	✅	✅
Publish news	❌	❌	❌	❌	✅	❌	❌	❌	✅
View media	✅	✅	✅	✅	✅	✅	✅	✅	✅
Upload to personal folder	✅	✅	✅	✅	✅	✅	✅	✅	✅
Manage group/subgroup files	❌	❌	❌	❌	❌	✅	❌	❌	✅
View subgroup folders	❌	☑️	☑️	❌	❌	☑️	❌	❌	✅
Personal reports	✅	✅	✅	✅	✅	✅	✅	✅	✅
Group reports	❌	❌	✅	❌	❌	❌	❌	❌	✅
View own appointments	✅	✅	✅	✅	✅	✅	✅	✅	✅
Respond to appointments	✅	✅	✅	✅	✅	✅	✅	✅	✅
Export calendar (.ics)	✅	✅	✅	✅	✅	✅	✅	✅	✅
Manage events and appointments	❌	❌	❌	❌	❌	❌	✅	❌	✅
Auto-Appoint	❌	❌	❌	❌	❌	❌	✅	❌	✅
Import appointments	❌	❌	❌	❌	❌	❌	✅	❌	✅
View group availability	❌	❌	❌	❌	❌	❌	✅	❌	✅
Configure roles and venues	❌	❌	❌	❌	❌	❌	❌	❌	✅
Depth charting (view)	❌	❌	❌	❌	❌	❌	❌	✅	✅
Career Progression	❌	❌	❌	❌	❌	❌	❌	✅	✅
Recalculate historical depth seasons	❌	❌	❌	❌	❌	❌	❌	❌	✅
Depth chart CSV export	❌	❌	❌	❌	❌	❌	❌	✅	✅
Configure depth scoring	❌	❌	❌	❌	❌	❌	❌	❌	✅
AI text rewriting	☑️	☑️	☑️	☑️	☑️	☑️	☑️	☑️	☑️
AI official summary	❌	❌	❌	❌	❌	❌	❌	☑️	☑️
AI review context	❌	☑️	☑️	❌	❌	❌	❌	❌	✅
AI season review generator	❌	☑️	❌	❌	❌	❌	❌	❌	✅
Trainer scenario training	☑️	☑️	☑️	☑️	☑️	☑️	☑️	☑️	☑️
Manage Trainer packs and sessions	❌	❌	❌	☑️	❌	❌	❌	❌	☑️
AI exam question drafting	❌	❌	❌	☑️	❌	❌	❌	❌	☑️
User management	❌	❌	❌	❌	❌	❌	❌	❌	✅
Group membership	❌	❌	❌	❌	❌	❌	❌	❌	✅
Group settings	❌	❌	❌	❌	❌	❌	❌	❌	✅
Billing	❌	❌	❌	❌	❌	❌	❌	❌	✅

☑️ - Access limited to assigned subgroups or when AI add-on is enabled.

Administrators can use Backfill All Seasons. The Home page's Depth Coverage card is available to administrators.

Feature Enablement

Feature availability can vary

Some features are controlled by your association administrator and may not be enabled for all groups.

Examples include:

• User registration
• Personal folders
• Email notifications
• Subgroup targeting
• AI features (optional add-on, enabled per subscription)

Contact your administrator to confirm which features are enabled for your group.

Getting Started

1. New user? Create an account: Register
2. Existing user? Sign in: Sign In
3. Need help? See the FAQ or Glossary
4. Unsure about permissions? Review Levels of Access

System Information

• About the System
• Licensing