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Profile Management: Your Account Overview

Access Level

All authenticated users

Overview

Your profile is your personal space in the Match Official System where you manage all your account settings, personal information, and preferences.

How to Access: Click My Account then Update Profile

Accessing Your Profile

  1. Log in to Match Official System
  2. Click My Account → Update Profile
  3. The Update Profile page opens showing your profile information and sections you can edit

Profile navigation in top-right corner

Profile Overview

Your profile page displays:

  • Profile Picture - A circular profile photo
  • Full Name - Your registered name
  • Email Address - Your contact email
  • Group Associations - Logos of groups or associations you belong to
  • Action Buttons:
  • Remove Image
  • Update Image
  • Delete My Account

Managing Your Profile Picture

Upload a Profile Picture

Profile Picture Upload

  1. Click the Update Image button (camera icon)
  2. A modal dialog will open with an upload interface
  3. Select an image file from your computer
  4. Confirm the upload
  5. The image will be cropped to a circular format

Requirements for Profile Pictures

  • Formats Supported: JPG, PNG, GIF
  • Size: Recommended maximum 5MB
  • Dimensions: Square images work best (will be cropped to a circle)
  • Content: Use a professional, clear headshot or portrait

Remove Your Profile Picture

  1. Click the Remove Image button (X icon)
  2. Your profile picture will be removed and replaced with a default avatar
  3. You can upload a new image anytime

Multi-Group Profile Pictures

If you belong to multiple groups or associations, you can have different profile pictures for each group. A small info icon will appear indicating this feature.

About Me Section

Share a brief biography or introduction with other members:

Edit Your About Me

  1. Scroll to the About Me section
  2. Click in the text editor
  3. Write a brief description of yourself (100-500 words recommended)
  4. Format your text using the rich text editor:
  5. Bold and Italic text
  6. Lists and formatting
  7. Links to external resources
  8. Click Save

Tips:

  • Be professional and welcoming
  • Mention your role, interests, and experience
  • This appears on your public profile to other group members

Profile Details

The Profile Details section stores additional personal information:

Shirt Size

Enter your shirt size (e.g., S, M, L, XL, XXL). This may be used for:

  • Merchandise ordering
  • Event coordination
  • Uniform requirements

Pants Size

Enter your pants size (e.g., 28, 30, 32, 34, 36, 38, 40). Used for similar purposes as shirt size.

Joined Your Group

Select the year or date you joined your current group or association from the dropdown list.

Occupation / Job

Enter your current job title or occupation. This helps colleagues understand your role and background.

Email Preferences

Unsubscribe from MOS Automated Emails

Control which automatic system emails you receive:

  • No (default) - Receive all automated emails including:
  • Diary reviewed notifications
  • Diary viewed notifications
  • Assessment updates
  • Group announcements
  • Yes - Stop receiving automated emails (you can still receive direct messages)

Notification Preferences

Choose which emails you receive and how often.

Email Notifications

  • Assessment updates (assigned, due soon, results available)
  • Group announcements and resources
  • Account activity alerts

Frequency

  • Immediate, Daily digest, Weekly digest, or Never

How to update:

  1. Open My Account → Update Profile.
  2. Find Email Preferences or Notifications.
  3. Select the types and frequency you want.
  4. Click Save Preferences.

Your Address

Your address information is used for official correspondence and event coordination. The system supports multiple address formats.

Address Format Options

1. Default Address Format

Standard street address entry:

  • House Number (required)
  • Street Name (required)
  • Street Type - e.g., Street (St), Avenue (Ave), Road (Rd), Drive (Dr), etc.
  • Address Line 2 (optional)

2. Townhouse, Unit or Flat Format

For multi-unit properties:

  • House Number (required)
  • Street Name (required)
  • Street Type (required)
  • Unit/Flat Number
  • Address Line 2 (optional)

3. PO Box Format

For postal box addresses:

  • PO Box Number
  • City/Suburb
  • Additional fields as needed

Address Fields

House Number (required)

  • Enter the street number
  • Can include letters and numbers (e.g., 123, 456A, 789/1)
  • Maximum 8 characters

Street Name (required)

  • Full street name without the type
  • Maximum 50 characters
  • Example: "King Edward"

Street Type (required)

  • Select from a comprehensive dropdown list
  • Common types: St, Ave, Rd, Dr, Lane, Cres, Ct, Pl, Way, etc.
  • Over 50 street types available

Address Line 2 (optional)

  • Secondary address information
  • Example: "Apartment 5B" or "Suite 200"

City/Suburb (required)

  • Your suburb or city name
  • Maximum 50 characters

State (required)

  • Your state or province abbreviation
  • Maximum 3 characters
  • Examples: NY, CA, TX, QLD, NSW, VIC, etc.

Zip/Postcode (required)

  • Your postal code
  • Maximum 4 characters (for Australian postcodes)
  • Adjust for your country's code length

Country (required)

  • Your country name
  • Maximum 50 characters
  • Examples: "Australia", "United States", "Canada", etc.

Contact Numbers

Phone Number (required)

  • Primary phone contact
  • Accepts digits, +, spaces, and hyphens
  • Example: "+61 2 1234 5678" or "02 1234 5678"

Work Number (optional)

  • Alternative work phone number
  • Same format as phone number

Secondary Number (optional)

  • Additional contact number (mobile, alternative)
  • Same format as phone number

Saving Address Information

  1. Select your preferred address format
  2. Fill in all required fields (marked with *)
  3. Complete all optional fields if applicable
  4. Click Save
  5. The system will validate your information
  6. A confirmation message will appear once saved

Address Validation

The system validates:

  • Required fields are completed
  • Phone numbers contain only valid characters
  • State and country contain only letters and hyphens
  • House numbers contain only valid characters
  • All entries match expected format

If validation fails, error messages will appear above the save button.

Privacy and Visibility

Control who can see your profile and where you appear.

Profile Visibility

  • Public
  • Group Members Only
  • Managers Only
  • Private

Discoverability

  • Show in directory searches
  • Show in group member lists
  • Include in administrative reports

How to update:

  1. Open My Account → Update Profile.
  2. Find Privacy or Visibility.
  3. Choose your preferences and click Save.

Theme Selection

Customise the appearance of the MOS interface:

Available Themes

Click on theme thumbnails to preview different colour schemes.

Notes:

  • Names and exact colours may vary by configuration.
  • Themes represent different colour palettes for the interface.

Applying a Theme

  1. Scroll to the Theme section
  2. Click on the theme image you prefer
  3. The theme will apply immediately to your interface
  4. Your selection is saved automatically

Theme Preferences

Theme selection options

Your theme preference:

  • Applies to your account only
  • Syncs across all sessions
  • Does not affect other users
  • Can be changed anytime

Language and Time Zone

Set regional preferences for dates, times, and interface language.

Language

  • Choose your preferred language (where available)
  • The interface reloads in the selected language

Time Zone

  • Select your time zone so dates/times match your region

Number and Date Format

  • Choose date format (e.g., DD/MM/YYYY or MM/DD/YYYY)
  • Choose 12-hour or 24-hour time

How to update:

  1. Open My Account → Update Profile.
  2. Find Language or Regional settings.
  3. Select options and click Save.

Accessibility

Improve readability and navigation.

Font Size

  • Small, Medium, Large, Extra Large

High Contrast Mode

  • Increases contrast for easier reading

Keyboard Navigation

  • Navigate using Tab and arrow keys; press Enter to activate buttons

How to update:

  1. Open My Account → Update Profile.
  2. Find Accessibility.
  3. Choose options and click Save.

Event Log

Your activity log shows all major events on your account:

Viewing Your Event Log

The event log displays:

  • Event - Description of the action (login, profile update, etc.)
  • Date/Time - When the event occurred

Types of Events

  • Account login (if enabled)
  • Profile information updates
  • Picture changes
  • Preference changes
  • Assessment activity
  • Group changes

Showing Login Events

By default, login events may be hidden. To view them:

  1. Scroll to the Event Log section
  2. Check the box "Show login events"
  3. Login events will now appear in the log
  4. Uncheck to hide them again

Event Log Information

  • Events are displayed in reverse chronological order (newest first)
  • The log is paginated (15 events per page)
  • Dates are shown relative to now (e.g., "2 hours ago", "3 days ago")
  • Dates in the past are shown in format "Mon, 15 Dec 2024 10:30"

Deleting Your Account

Warning: This action is permanent and cannot be undone.

Account Deletion Process

  1. Click the Delete My Account button (trash icon)
  2. A confirmation dialog will appear with the message:

    "By clicking the button below your MOS account, along with all its data will be deleted. Deleting your account and its data is irreversible."

  3. Read the warning carefully
  4. Click "Delete my account and all its data" to confirm
  5. You will be immediately logged out
  6. All your data will be permanently removed from the system

Before Deleting Your Account

Consider:

  • Export any important data or reports you need
  • Notify your group administrator
  • Ensure you have backed up any information
  • Contact your administrator if you only want to pause your membership

After Account Deletion

  • You cannot log back in with your credentials
  • All assessments, reviews, and media associated with your account will be deleted
  • Your group will no longer have access to your information
  • To rejoin, contact your administrator for a new account

Best Practices for Profile Management

  • ✅ Keep information current - update address, phone numbers, and job title
  • ✅ Use professional photos - upload a clear, recognizable headshot
  • ✅ Complete your biography - summarize your background and expertise
  • ✅ Review permissions - confirm email preferences and visibility settings
  • ✅ Verify contact information - ensure accuracy for official correspondence
  • ✅ Monitor your event log - watch for unauthorized or unexpected activity

Troubleshooting

Profile Picture Won't Upload

  • Check file size (under 5MB recommended)
  • Ensure file format is JPG, PNG, or GIF
  • Try a different image
  • Clear your browser cache and try again

Address Validation Errors

  • Ensure all required fields are completed
  • Check for valid characters in each field
  • Phone numbers should contain only numbers, +, spaces, and hyphens
  • Country and state should use letters and hyphens only

Changes Not Saving

  • Ensure all required fields are filled
  • Click the Save button for each section
  • Wait for the confirmation message
  • Refresh the page to verify changes were saved

Account Deletion Issues

  • Ensure you're logged in with the correct account
  • Verify you want to delete (this cannot be reversed)
  • Contact your administrator if you cannot complete deletion