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Sign Up Your Organisation

Overview

Sign Up

The MOS signup wizard lets you register a brand new organisation and activate a subscription entirely online — no need to contact us first. The process takes around five minutes. You will choose your plan, create an account, and complete payment through Stripe's secure checkout. Your group is activated automatically once payment is set up.

All prices are in Australian Dollars (AUD). A 30-day free trial is included — your card is captured during signup but you will not be charged until the trial ends. You can cancel any time during the trial period.

How to Access

The signup wizard is publicly accessible — you do not need an existing MOS account to start.

  1. Go to https://www.cortanadesign.com.au/mos
  2. Follow the instructions at the bottom of this page.

Before You Start

  • You will need a valid email address that will become the owner account for your group
  • You will need a credit or debit card for Stripe checkout (not charged until after the 30-day trial)
  • Choose a short name (3–10 characters) for your organisation — this must be unique across all MOS groups and cannot be changed after signup
  • If your organisation is based in Australia, GST (10%) will be added at checkout on top of all prices shown

Step 1 — Your Email

The first step collects the email address for your owner account.

Fields

Field Required Notes
Email address Yes This becomes the sign-in address for the group owner. Enter the address you want to use as your administrator login.

Steps

  1. Enter your email address in the Email address field
  2. Click Next

Tip

If your organisation already has a MOS group, click Already have a group? Sign in instead of continuing with signup.

Step 2 — Your Group

This step captures the details that identify your organisation within MOS.

Fields

Field Required Notes
Association full name Yes The full official name of your organisation as it will appear to users — e.g. Football Victoria
Short name Yes A 3–10 character code used throughout the system to identify your group — e.g. FTBVIC. Must be unique across all MOS organisations.
Sport Yes The primary sport your organisation manages officials for — e.g. Football
Country Yes The country your organisation is based in. Begin typing to select from the list.

Steps

  1. Enter your organisation's full official name in Association full name
  2. Enter a short code in Short name (3–10 characters, letters and numbers only)
  3. Enter the sport in Sport
  4. Start typing your country in Country and select it from the suggestions
  5. Click Next

The system checks whether your chosen short name is already taken. If it is, an error message appears and you must choose a different one before continuing.

Tip

Choose a short name that is easy to recognise but distinct. For example, a national football association might use NFLA rather than just NFA, which is more likely to already be in use.

Step 3 — Your Plan

This step lets you choose the capacity for your subscription. A trial banner at the top reminds you that no charge applies today.

Plan components

Component Description
User licenses Priced in blocks of 50 users. Select the number of blocks that covers your expected membership size.
Subgroups Optional. Priced in blocks of 5 subgroups. Subgroups let you divide your organisation into regions, panels, competitions, or divisions. Set to 0 if you do not need subgroups.
AI features Optional add-on. Enables AI-powered tools including automated grading assistance and match report analysis.

The price summary below the fields updates automatically as you change your selections. It shows:

  • A one-time Setup fee (charged in your first payment)
  • Base subscription (annual)
  • User licenses cost based on your selected blocks
  • Subgroup cost if you selected subgroup blocks
  • AI features cost if enabled
  • Year 1 total (including the setup fee)
  • Year 2+ renewal price (setup fee not repeated)

Australian organisations see prices listed as ex GST, with a note that GST (10%) is added at checkout.

Steps

  1. In User licenses, enter the number of blocks you need (1 block = 50 users)
  2. In Subgroups, enter the number of blocks you need, or leave it at 0
  3. Toggle AI features on or off
  4. Review the price summary
  5. Click Next

Tip

Start with the minimum number of blocks that covers your current membership. You can increase your capacity at any time from the Billing page after your group is active.

Tip

If you need custom pricing — for example, for a very large organisation (corporate body) or a special arrangement — contact Cortana Design at mos@matchofficialsystem.com before completing signup.

Step 4 — Review and Confirm

The final wizard step shows a summary of everything you have entered so you can check it before proceeding.

Review summary includes

  • Email address
  • Association full name and short name
  • Sport and country
  • User capacity
  • Subgroup capacity (if selected)
  • AI features (yes or no)
  • Year 1 total and trial notice

Steps

  1. Read through the summary carefully
  2. If anything is incorrect, click Back to return to the relevant step and correct it
  3. When everything is correct, click Set up your account

After clicking Set up your account, MOS registers your group details and redirects you to create or sign in to your Microsoft account. This account becomes your MOS owner login.

Note

The next screen is Microsoft's account creation or sign-in page (Azure B2C). If you already have a Microsoft account with the same email address you entered, you may be prompted to sign in. If not, you will be guided through creating a new account. This step is handled entirely by Microsoft — MOS does not see or store your password.

Payment Page

After your account is created or signed in, you are returned to MOS and shown the Welcome to MOS! page to complete payment.

This page displays:

  • Your organisation's name, short name, sport, and country
  • A full price breakdown of your selected plan
  • The Year 1 total and Year 2+ renewal price
  • A reminder that this is a 30-day free trial and no charge applies today

Steps

  1. Review your plan summary to confirm it matches what you selected
  2. Click Proceed to payment
  3. You are taken to Stripe's secure checkout page
  4. Enter your card details on the Stripe page
  5. Complete the payment form and confirm

Note

All payment information is entered directly on Stripe's secure page. MOS never receives or stores your card details.

If you close the Stripe checkout page without completing payment, you are returned to the payment page and can try again. No charge is made.

Success Page

After Stripe confirms your payment details, you are returned to MOS and shown a success screen:

Your group is being set up Payment received. Your group will be ready within a few seconds. Check your email for confirmation and next steps.

Steps

  1. Wait a few seconds for your group to be provisioned
  2. Check your email inbox for a confirmation message with next steps
  3. Click Sign in to your group to log in and start adding your officials

Tips

  • The wizard saves your progress within the same browser session. If you accidentally navigate away before Step 4, you will need to start again.
  • Your 30-day free trial begins from the day your group is activated. Cancel any time before the trial ends and you will not be charged.
  • After signing in for the first time, visit Admin > Group Settings to configure your group's options.
  • You can increase or decrease your user blocks and subgroup blocks at any time from Admin > Billing.

Troubleshooting

"That short name is already in use"

Another MOS organisation is already using the short name you entered. Choose a different short code and try again.

Pricing does not load on Step 3

Symptoms

  • The message "Loading pricing…" stays on screen and never changes

How to fix

  1. Refresh the page (you will need to restart the wizard from Step 1)
  2. Check your internet connection
  3. Try a different browser

"Your signup session has expired or could not be found"

This message appears on the payment page if too much time has passed between completing the wizard and arriving at the payment page, or if there was a problem during account creation.

How to fix

  1. Click the link in the error message to start the signup process again
  2. Complete all steps without a long pause between them

The Stripe checkout page shows an error

If Stripe shows an error when you try to complete payment:

  1. Check that your card details are entered correctly
  2. Try a different card
  3. Contact your bank if the card is being declined
  4. Contact Cortana Design at mos@matchofficialsystem.com if the problem persists

No confirmation email received

  1. Check your spam or junk folder
  2. Verify the email address you entered in Step 1 was correct
  3. Wait up to five minutes, then check again
  4. Contact Cortana Design at mos@matchofficialsystem.com if no email arrives